Terms of Use

Version 0.2 — Last updated 2026-11-13

1. About these terms

These Terms are an agreement between you and Mamonta Dış Ticaret A.Ş. ("we", "us"), Akyapı No:23 D:49, İkitelli OSB Mah., Bedrettin Dalan Bulvarı, Başakşehir, Istanbul 34490, Türkiye (info@hicatcher.co), for the Unmelt app (the "app").

By creating an account or using the app you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the app.

2. What Unmelt is

Unmelt is an app for parents and guardians. It offers a library of narrated, animated picture-book stories for children about everyday feelings, to read or play together with your child. You can also create a story for your child: the story text and pictures are made with AI from the information and choices you give (see section 8).

3. Not therapy or medical advice

Unmelt stories are for reading together and starting conversations. They are not therapy, counselling, psychological or medical treatment, diagnosis or professional advice, and they do not replace a qualified professional.

You decide whether a story is suitable for your child. If you are worried about your child's health, development, safety or wellbeing, contact a doctor, psychologist or other qualified professional. If a child is in danger, call 911 (in the US) or your local emergency number.

4. Your account

• You must be an adult and the parent or legal guardian of any child whose profile you add, or have that parent's permission.
• The app is not for children to use on their own. Children may read, watch or listen to stories with you or under your supervision on your device. Children must not create accounts.
• Give accurate information and keep your sign-in details secure. You are responsible for activity on your account. Tell us at info@hicatcher.co if you think your account has been misused.
• You can try the app in a guest session without an account. Guest sessions cannot buy subscriptions or create stories.

5. Subscriptions and story credits

• Without a subscription you can read a limited number of free library stories each week. The app shows how many.
• A subscription unlocks the whole library and adds story credits every month. Creating a story uses story credits; the app shows the cost and your balance before you start. If story creation fails, or you discard a story before its pictures are drawn, the credit is returned.
• Subscriptions are sold and charged by Apple (App Store) or Google (Google Play). The store shows the price, the billing period and any free trial before you confirm.
• Payment is charged to your App Store or Google Play account when you confirm the purchase, or at the end of a free trial.
• Your subscription renews automatically at the same price unless you cancel it at least 24 hours before the end of the current period. If you are in a free trial and do not cancel at least 24 hours before it ends, the paid subscription starts automatically.
• You cancel in your store account settings (iPhone/iPad: Settings → your name → Subscriptions; Android: Google Play → Payments & subscriptions → Subscriptions). Deleting the app or your account does not cancel a subscription. After you cancel, you keep access until the end of the period you have paid for.
• Refunds are handled by Apple or Google under their rules. We do not issue refunds ourselves, except as required by law.

6. Acceptable use

You agree not to:

• use the app for anything unlawful, or to request content that sexualises children, depicts abuse, or encourages self-harm or violence;
• enter information about a child who is not yours without the parent's permission;
• copy, redistribute, sell, publicly perform or upload stories, narration or pictures from the app (including to video platforms or social media), except as allowed in section 7;
• try to get around subscription limits, access other users' data, or reverse engineer, scrape or overload the app;
• create accounts by automated means or resell access.

We may remove content and suspend accounts that break these rules.

7. Our content and your licence

The app, the library stories, illustrations, animations, narration, music, characters, software and trademarks belong to us or our licensors. We grant you a personal, non-exclusive, non-transferable licence to read, view and play the stories for private, non-commercial use within your family, on devices you own or control. Any other use, including classroom, clinical, public or commercial use, needs our written permission.

8. Stories you create and AI-generated content

You keep ownership of what you write. So that we can make your story, you allow us to store and process it, including with our service providers and AI tools, only to make, store and support your story and to keep the app safe. We do not publish what you write or the story made from it, use it in marketing or use it to train AI models. The text you write about your child is deleted within 90 days at the latest (see the Privacy Policy).

You may keep, read, download and print the stories you create and share them privately with family and friends for non-commercial use.

The stories, pictures and narration in the app are created with generative AI. AI-generated content can contain mistakes, odd details or wording that does not suit your child. Please review a story before sharing it with your child, and report problems with the in-app "Report" option.

9. Changes to the app and these Terms

We may change, add or remove features and stories. We may change these Terms; for changes that matter, we will show the new Terms in the app and ask you to accept them before you continue. If you do not accept, you can stop using the app and delete your account.

10. Ending your use

You can stop using the app at any time and delete your account in the app (Profile → Delete my account). This deletes your data as described in the Privacy Policy and does not cancel your store subscription (section 5).

We may suspend or end your access if you seriously or repeatedly break these Terms, if the law requires it, or if we stop offering the app.

11. Disclaimers and limits

The app is provided "as is" and "as available". To the extent the law allows, we do not promise that the app will be uninterrupted or error-free, that every story will suit every child, or that a story will produce a particular emotional or behavioural result. To the extent the law allows, we are not liable for indirect or consequential damages, or for loss of data or profits.

Nothing in these Terms limits rights you have under consumer protection law that cannot be waived.

12. Apple App Store terms

If you downloaded the app from the Apple App Store: these Terms are between you and us, not Apple; Apple is not responsible for the app or its content. Your licence is limited to use on Apple-branded devices you own or control, as allowed by the App Store Usage Rules. Apple has no obligation to provide maintenance or support. If the app fails to meet any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent allowed by law Apple has no other warranty obligation. We, not Apple, are responsible for handling claims relating to the app and for investigating and defending third-party intellectual-property claims. You confirm you are not in a country subject to a US Government embargo and you are not on a US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Contact

Mamonta Dış Ticaret A.Ş. Akyapı No:23 D:49, İkitelli OSB Mah., Bedrettin Dalan Bulvarı, Başakşehir, Istanbul 34490, Türkiye Email: info@hicatcher.co